Last Updated: February 16, 2026
Welcome to Cactus Billing Solutions. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions.
1. Professional Services Overview
Cactus Billing Solutions provides high-level administrative support to healthcare providers across all 50 states. Our expertise spans specialties including Mental Health, ABA Therapy, DME, Cardiology, and Family Medicine.
We facilitate the submission of claims to major payers such as Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, and Humana, as well as government entities like Tricare and CMS..
2. SMS Consent & Communication Policy
In compliance with mobile carrier requirements and consumer protection laws, we maintain strict standards for text communication.
2.1 SMS Consent Communication
The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing or promotional purposes. Your privacy is our priority, especially within the sensitive landscape of healthcare administration..
2.2 Types of SMS Communications
If you have consented to receive text messages from Cactus Billing Solutions, you may receive messages related to:
- Appointment Reminders: Notifications for scheduled consultations.
- Follow-up Messages: Post-service check-ins or credentialing updates.
- Billing Inquiries: Updates regarding RCM cycles or outstanding claims.
- Promotions or Offers: Occasional updates on new service lines (e.g., Medical Scribing or Healthcare Virtual Assistants).
- Marketing
Example: “Hello, this is a friendly reminder of your upcoming consultation with Cactus Billing Solutions on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”All content on this website, including logos, text, and graphics, is the property of Cactus Billing Solutions and is protected by copyright laws.
2.3 Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2–4 SMS messages per week related to [appointments/billing, etc.].
2.4 Potential Fees
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
2.5 Opt-In Methods
Opt-in to receive SMS messages from Cactus Billing Service can be done in the following ways:
- .By submitting an online form
2.6 Opt-Out Methods
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
Help
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us.
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
3. HIPAA & Compliance
As a premier medical billing company, Cactus Billing Solutions is fully committed to HIPAA (Health Insurance Portability and Accountability Act) compliance. We utilize secure EHR/EMR integrations and encrypted data transmission to ensure the Protected Health Information (PHI) of your patients (from Pediatrics to Geriatrics) remains secure.
4. National Service Reach
While our headquarters is located in Tempe, Arizona (serving the Greater Phoenix, Scottsdale, and Mesa areas), our terms of service apply to our operations across all 50 U.S. States. We adhere to both federal regulations and specific state guidelines for Medicaid and workers’ compensation billing.
5. Limitation of Liability
Cactus Billing Solutions strives for 100% accuracy in ICD-10 and CPT coding. However, the provider remains responsible for the clinical documentation supporting the claims. We are not liable for denials resulting from insufficient clinical evidence provided by the practice.
Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy hyperlink and Terms and Conditions pages.
Message frequency may vary