Last Updated: February 19, 2026
At Cactus Billing Solutions, we are committed to protecting the privacy and security of the information provided by our website visitors and clients. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We only collect information that you voluntarily provide to us through our “Contact Us” or “Free Audit” forms. This may include:
- Name
- Email Address
- Phone Number (for administrative and support SMS)
- Practice/Business Name
- Message Content
2. SMS Consent and Messaging
By providing your phone number and opting in through our website forms, you consent to receive administrative and customer service text messages from Cactus Billing Solutions.
- Purpose: Messages are limited to account updates, claim status notifications, and appointment reminders.
- Opt-Out: You may opt-out at any time by replying STOP to any text message we send.
- Support: Reply HELP for assistance or contact us at the details below.
- Terms: Message and data rates may apply. Message frequency varies.
3. Third-Party Disclosure & SMS Privacy
Cactus Billing Solutions does not sell, trade, or rent your personal information to third parties.
Strict SMS Policy: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Use Your Information
The information we collect is used strictly for:
- Responding to your inquiries or service requests.
- Providing requested billing audits or consultations.
- Sending administrative updates regarding your accounts (via email or SMS).
5. HIPAA Compliance & Data Security
As a medical billing firm, Cactus Billing Solutions is fully committed to HIPAA compliance. Any Protected Health Information (PHI) discussed during formal business engagements is handled through secure, encrypted, and HIPAA-compliant channels separate from this public website. We implement industry-standard security measures to protect your personal information from unauthorized access.
6. No Media or User Accounts
- No Media Uploads: Our website does not allow users to upload images or media files.
- No User Accounts: We do not require users to create accounts or log in to access website information.
7. Cookies
Our website may use “cookies” to enhance the user experience. You can set your web browser to refuse cookies or alert you when they are being sent.
8. Contacting Us
If you have any questions about this Privacy Policy, please contact us at:
Cactus Billing Solutions 625 W 1st, Tempe, AZ 85281
Phone: 623-267-4182
Email: info@cactusbillingsolutions.com